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Strategic report
OCU Group | Annual report and financial statements 2025
Governance
Financial statements
Accelerating change, shaping futures together Stakeholders & section 172
How the Group Board engages and listens to stakeholders
How we listen
How we engage
• ESG and sustainability performance reporting (e.g. TCFD, Scopes 1–3). • Community feedback. • Environmental risk and opportunity reviews and legal assessments. • Market signals on energy transition and public sentiment. • Industry body insights and government consultations. • Regulator updates and environmental audit outcomes. • Client satisfaction feedback and framework KPIs. • Market trend analysis and client pipeline intel. • Commercial risk reviews and legal assessments. • Feedback from strategic partners and supply chain performance. • Outcomes of investor and banking group engagement. • Regulator updates and compliance audit outcomes.
• Endorsement of sustainability strategy and targets. • Direction on climate risk disclosure and carbon reduction. • Policy alignment with section 172. • Approval or reporting and public statements on environmental practices. • Direction on new markets delivering positive environmental outcomes. • Approval of major tenders, bids and client pricing strategy. • Oversight of commercial contracting and risk appetite. • Strategic M&A decisions. • Client account prioritisation and escalation decisions. • Setting policy on supplier conduct and commercial terms. • Community investment decisions via the OCU Foundation. • Approval of reporting and public statements on ethical practice. • Setting strategic priorities and business planning. • Investment in new systems, tools and training (e.g. OCU One, data, safety). • Approval of people strategy, benefits and leadership development. • Culture and inclusion initiatives (e.g. EDI&B training mandate). • Integration plans for new acquisitions.
Wider stakeholders Our environment
External stakeholders Our investors Our clients Our communities Our regulators & industry bodies
• Results from employee engagement surveys (e.g. eNPS (employer Net Promoter Score), Insights). • Safety performance data and cultural metrics via OCU One. • Feedback through executive and leadership forums. • Feedback from business unit boards and staff networks. • HR trends (recruitment, retention, development needs). • Workforce sentiment on change and integration of acquisitions.
Internal stakeholders Our people Our partners & supply chain
Group Board Accelerating change, shaping futures
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