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Strategic report
OCU Group | Annual report and financial statements 2025
Governance
Financial statements
Accelerating change, shaping futures together Stakeholders & section 172
Our stakeholder groups
Our investors
Our regulators & industry bodies
Delivering impact
18 point improvement in employee Net Promoter Scores £80k raised for the OCU Foundation charity £3.2m invested in lower-carbon plant and equipment £35.8m cumulative client retention across contracts at year end
Why we engage Strong governance and transparency underpins investor confidence and long-term value. How we engage Regular financial reporting, strategy presentations, engagement through Group CEO and CFO. Board engagement Board approval of investor engagement strategy, presentation of Group strategy and performance updates.
Why we engage Compliance and proactive engagement ensures sustainable operations. How we engage Awareness and compliance with required governance; for example, Ofgem, Ofwat, local authorities, industry forums. Board engagement Board monitoring of regulatory landscape, updates from MDs and ESG Taskforce, review of compliance reports.
How we respond Clear growth strategy, transparent reporting, delivery of strong financial performance and strategic acquisitions.
How we respond Adherence to RIIO, PR24 and telecoms regulation, active participation in industry working groups.
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