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Strategic report
OCU Group | Annual report and financial statements 2025
Governance
Financial statements
Accelerating change, shaping futures together Stakeholders & section 172
Our stakeholder groups
As OCU continues to grow and evolve, understanding and responding to the priorities of our stakeholders remains fundamental to how we operate. Our strategy to accelerate change and shape futures is built on trusted relationships, meaningful engagement, and a culture of listening and action. In fulfilling their responsibilities, the Directors, both individually and collectively, have had regard to the matters set out in section 172(1) of the Companies Act 2006. In particular, the Board considers the likely consequences of decisions for all stakeholder groups, ensuring that short‑term actions are balanced with long‑term sustainable value creation.
Our people
Our clients
Why we engage Our people drive our success. Engaged, supported teams create a safe, high-performing business. How we engage Bi-annual surveys, bi-annual performance development review process, OCU Insight magazine, CEO and other video updates, OCU One platform, leadership training and Training Academies. Board engagement Regular Board review of People metrics, leadership site visits, Group Board discussions on culture, constantly evolving people strategy; currently 2.0 and 3.0 in preparation.
Why we engage Long-term trusted client partnerships are essential to sustainable growth and delivery excellence. How we engage Direct engagement at workforce and executive levels, joint planning forums, strategic account management.
Board engagement Board-level client engagement on contracts, strategic client reviews, approval of new client service models.
How we respond Enhanced benefits, expanded EDI&B training, strengthened leadership programs, new skills tracking through OCU One.
How we respond Development of capabilities, defined market leadership, investments in market-leading assets and digital tools.
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